Loved the luxury room, but the heating was unbearable at 30C.

Air conditioning was off during my stay in October. A ventilator was provided but was a workaround, not a solution. The swimming pool has seen better days, and the overall state of the hotel felt stuck in the past with peeling paint near the windows and limited dining options that left something to be desired, especially for a French hotel.

Xi'an vibes with a touch of luxury! 🇨🇳

The brekkie spread was out of this world—lekker mix of local and Western options! Loved chilling at the pool, even if it was a bit busy. The staff were super friendly and always ready to lend a hand. Big shouts to the concierge who made our trip smooth as butter!

Breakfast quality disappointing but luxurious spa and convenient bike rentals were highlights!

spacious rooms, luxurious spa, disappointing breakfast.

I absolutely loved the Junior Suite's spaciousness and the luxurious bathroom! Breakfast was a delight with lots of Western options. Only downside was the pricey laundry service. 😅

the room was spacious and had a great view. the bathroom lacked counter space.

I had a fantastic stay at the Sofitel Xi’an On Renmin Square. The Junior Suite King Bed was spacious with a great bathroom featuring both a shower and bath. I loved the afternoon tea service from 3:30 to 5 pm. it had a range of teas and delicious cakes. The evening offerings were a highlight too, especially the sushi and cocktails! The staff excelled in their service. Kevin, the concierge, went above and beyond to help us retrieve my husband's phone that was left in a taxi in Beijing. The location is ideal. it takes about a 20-minute walk to Drum Tower and the Muslim quarter. some food options could improve. The hotel has a few restaurants, but I felt they lacked variety and international choices for casual dining. a great experience with just a few tweaks needed in dining options.

great amenities but limited dining options

The breakfast offered a plentiful selection of both Western and Asian dishes that changed daily, ensuring variety. I appreciated the spaciousness of the room, which comfortably accommodated my family. The staff were remarkably friendly and attentive, ensuring our late check-in was seamless and welcoming.

Some food options could improve.

A Perfect Getaway in the Heart of Xi'an!

We truly enjoyed our stay! The staff upgraded our room for free after resolving a check-in issue, which was a lovely surprise. Breakfast featured a delightful selection, especially the local dishes. Future guests should explore the nearby shopping areas—it made our trip even more memorable!

Recommend it for families

The room we got was a Junior Suite and it was amazingly spacious, well-equipped with a coffee machine and plenty of water bottles. Breakfast was a good buffet with local flavors and the staff were friendly, which made my parents feel comfortable.

It wasn't exactly cheap, but I guess that's what you expect from a decent hotel.

the staff here are super friendly and attentive, makin the stay feel special. the concierge team totally helped us with all our delivery stuff from tabao and made everything easy for us. housekeeping was on point and quick, always makin sure our room was clean. location is great, really close to some nice shopping areas. we loved the breakfast buffet with lots of tasty options.

the only thing was we weren't on a no smoking floor which was a bit annoying. also, wish they had more casual dining options, felt a bit limited.

good amenities but needs a refresh

The room was spacious, accommodating my family comfortably. We appreciated the free extra bed for our child, which was set up upon our late arrival. The breakfast selection was plentiful, and the swimming pool was a nice highlight for relaxation. It's worth noting the central location, as it made exploring the area very convenient.

The Sofitel offers luxury accommodations that are spacious and elegantly decorated. During my stay, I enjoyed the vast breakfast buffet that provided a mix of Asian and Western options in a pleasant atmosphere. The location is central, allowing easy access to the city wall and historical attractions, with excellent service from the attentive staff, particularly in the concierge who provided valuable assistance.

The only downside was that the toilet occasionally had issues flushing.

my honeymoon at the sofitel exceeded expectations. the luxurious suite upgrade was a lovely surprise, and the comfortable bed made our stay even better. the staff's assistance with local attractions and dining recommendations really stood out during our visit.

the spa service was quite confusing.